Talorim Becomes HDSOFT Systems’ Partner for the Georgian Market

Talorim is now the Georgian market partner of HDSOFT Systems, a provider of digital banking products and services. Through this partnership, banks and financial institutions in Georgia gain a local point of contact for HDSOFT Systems' portfolio — from payments and digital channels to onboarding, lending and reporting.

The roles are clearly divided. HDSOFT Systems owns the products: their architecture, integration and the technical validation of every implementation. The Talorim team focuses on what happens on the ground — outreach to local banks, building relationships with their teams, and understanding each institution's needs and processes before any solution is proposed.

A portfolio of 13 products in four areas

Payments

• HDPAY | Unified Payment Hub — a single orchestration layer that routes payment instructions from mobile, web, branch and merchant channels, connects the bank with external payment systems, and centralizes monitoring and reconciliation.
• Digital Wallet — a clearly defined payment or stored-value product for a specific ecosystem of customers, partners or merchants, where accounts and cards alone don't cover the need.
• QR Payment Engine — merchant payment acceptance through integrated QR flows, covering acceptance, routing, settlement and reconciliation.

Digital channels

• Mobile Banking Platform — step-by-step modernization of the customer's digital experience, starting with the processes that cause the most friction.
• Internet & Corporate Banking — moving business clients' payments, approvals and cash management away from files, email and branch visits into digital workflows.
• WhatsApp Banking — a conversational service channel for frequent, simple customer requests that would otherwise reach the call center or a branch.
• WhatsApp Sales Bot — turning interest from campaigns into structured product selection and qualified leads, handed over to the right sales team.
• Alerts & Notification System — one centralized layer for transaction alerts, confirmations, payment reminders and security notices across SMS, push, email and messengers.

Operations & lending

• Digital Onboarding & eKYC — identification, verification and account opening as a managed digital process, with less paper and fewer branch visits.
• Paperless Digital Branch — replacing paper-dependent branch service with digital processes that staff can manage, cutting duplicate data entry, queues and back-office work.
• Loan Management System — management of the full loan lifecycle through configurable processes, with clear visibility and control.
• Agency Banking — delivering selected banking services through controlled third-party service points, where a full branch isn't practical.

Data & reporting

• Datavision | Reporting & Analytics — turning operational data into dashboards, periodic reports and management visibility, instead of manual extracts and spreadsheets.

How we work with banks

We don't start with a proposal to replace a bank's systems. We start with one process.

1. Identify the need. Together with the bank's team, we pinpoint where a process causes the most delays, manual work or cost.
2. Pick one practical case. We focus on a single, concrete process rather than a broad, generic project.
3. Targeted demo and validation. We show only the functionality that matters for that case, while HDSOFT Systems confirms integration, security and scope.

This keeps conversations focused, respects the time of the bank's teams, and means every technical commitment is backed by the product owner.

Why Talorim

Talorim is a Tbilisi-based group that helps organizations choose and set up the right management tools, IT infrastructure and software services. Representing HDSOFT Systems in Georgia is a natural extension of that work: we bring local presence, language and market knowledge, and HDSOFT Systems brings the product depth.

Let's talk

If you work at a bank or financial institution in Georgia — in payments, digital channels, operations, lending, IT or reporting — and one of these areas sounds familiar, we'd be glad to start with a short conversation about a single process. Reach the Talorim team at corporate@talorim.com or +995 32 242 1334, or connect with Shalva Berianidze on LinkedIn.